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PRIVACY POLICY
Accountability
1. We will be
responsible for all personal data collected. All personal data
collected will be used and processed fairly and lawfully while in
our possession or custody. We ensure all our customers that we would
be accountable for our organisation's compliance to our Privacy
Policy.
Specifying Purposes
2. Personal data collected, will not be used for a new purpose
unless we obtain consent from our customers. We are the sole owner
of the personally identifiable information collected on this site.
We collect personally identifiable information for the sole purpose
of registering a user for our web site
Consent
3. We do not collect sensitive information from our customers. We
assure all customers that all personal information collected would
be used or disclosed only for the purposes for which it was
collected.
Limiting Collection
4. Only the necessary personal data is collected from customers’ for
business purposes. Both the amount and the type of data collected
shall be limited to that which is necessary to fulfill the purposes
identified.
Limiting Use, Disclosure and Retention
5. We will not disclose, share, transfer, sell or rent personally
identifiable information to any 3rd party. We do not send
unsolicited marketing email to our customers. Customers will
occasionally receive email on special promotions we hold. Out of
respect for the privacy of our users, users may opt-out of receiving
these communications by replying to unsubscribe in the subject line
in the email.
6. We do not keep personal data for longer than is necessary for
those purposes for which they are collected.
7. We have developed guidelines and implemented procedures to govern
the destruction of personal data that are no longer required to
fulfill the identified purposes.
8. We do not use "cookies", “web-bugs” or any other tracking
technologies to collect information from users of our web site.
9. We would not display or make publicly available, whether through
online directories, customer lists or otherwise, the personally
identifiable information collected.
Accuracy
10. We ensure our customers that all personal information collected
is accurate and kept up to date. We do not maintain duplicate copies
of personal information in different systems.
Safeguards
11. We ensure our customers that appropriate security safeguards are
in place to protect personal data against unauthorised access,
misuse, disclosure, copying, use, alteration, accidental loss or
theft, destruction or damage.
12. Only authorised personals have access to our systems.
Consultants, contractors or other temporary employees do not have
access to the data.
Openness
13. Our data protection policy (Privacy Policy) is displayed on the
web site and the policy is set out in the same language medium as
the web site. We encourage all our customers to read our Privacy
Policy to understand the our objectives of collecting their personal
data.
Individual Access and Correction
14. We allow our customers the right to access their personal
information. Customers can access their personal information by
using their respective username and password to gain access to their
personal information.
15. If your personally identifiable information changes, or if you
no longer desire our service, you may correct, update or remove your
personal data at the member information page or by emailing our
Customer Support.
16. We will respond to our customer’s request within a reasonable
time and we charge / do not charge a reasonable fee / a fee for
providing the information or data requested for.
Challenging Compliance
17. Our mechanisms and processes are in place to receive and address
complaints or inquiries about our policies and procedures relating
to the handling of personal data. Appropriate measures will be taken
to amend policies and procedures if a complaint is found to be
justified.
Links
18. This web site contains links to other sites. Please be aware
that we are not responsible for the privacy practices of such other
sites. This Privacy Policy applies solely to information collected
by this website.
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WEB POLICY / TERMS &
CONDITIONS
Warranty of
Goods/Services
1. All our goods/services will serve their intended functions.
Terms of Warranty
2. All warranty conditions are stated in the product/services
information provided, unless the manufacturer has provided none.
Prices
3. All our prices are nett. No discounts will be given unless during
monthly promotions.
Payment Processing
4. We only accept VISA, MASTERCARD, NETS & Corporate cheque
payments.
5. We ensure accuracy in our billing as all our transactions are
automatically processed.
Cancellation of Orders
6. We will refund the amount paid if the order is cancelled due to
the unavailability of goods or our inability to deliver the goods
within the agreed time frame.
7. We will not entertain any cancellations once the order is
confirmed and submitted by the customer.
Confirmation of Orders
8. We will send an electronic acknowledgement to the customer within
24 hours upon successful submission of the electronic order. If
items ordered are unavailable, a message will be sent to the
customer for further action.
Exchange & Refunds
9. All our goods sold are non-exchangeable and non-refundable.
Feedback
10. We welcome your feedback. Should you feel dissatisfied with any
of our goods or
services, please contact us at Tel: 6339 9255, Fax: 6339 9021,
Email:
info@motorinsurancesg.com
Alternatively, customers may refer their complaints to the
BusinessTrust Secretariat if
they are not satisfied with the resolution of the complaint.
Complaints can be referred to
BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email:
ramesh@cnsg.com.sg
http://www.commercetrust.com.sg
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